Welcome to the MindMixer FAQ Page
Here you’ll find answers to some of the most frequently asked questions about our projects and platform. Whether you’re just getting started or need detailed information, we’re here to help.
If you don’t find what you’re looking for or need further assistance, please don’t hesitate to reach out to use at support@mindmixer.com.
What do the icons and tabs on a MindMixer site mean?
There are some graphic icons and tabs you'll notice on any MindMixer site. These icons and tabs help you easily navigate and understand the site.
Home, Topics, Activity, and About:
On the Home page, you're able to view any important announcements from the site administrators and open topics.
On the Topics page, you're able to view all topics (either open or closed). You can sort through the topics you'd like to view by Featured, Interactions, Newest or Alphabetical.
On the Activity page, you will see collective participant ideas from all topics. You can sort these ideas by: newest, highest rated or popular. You'll see at the top of the activity page how to select your preferred activity view.
On the About page, you're able to view information about the site. On the lefthand side, the "Learn More" categories provide you with information such as "What is MindMixer" where you can watch a short video on our mission and what drives our company to success. Other categories include:
"Who's Listening" - a list of the site's sponsors who are active on the site by reviewing participant ideas and even leaving comments!
"How It Works" - a quick rundown on the purpose of a MindMixer site and why you should join the conversation.
"FAQ" - a list of commonly asked questions by fellow site participants.
"Top Contributors" - will display an updated list of the site's most active participants. This is important if your site offers any Rewards.
"Rewards Store" - some sites will offer Rewards that participants can redeem based on the number of points they've accumulated. To see how many points are associated with certain participant actions, see the "Top Contributors" section and scroll to the bottom of the page. All actions and point totals are pre-determined and cannot be changed.
"Need Help?" - direct link to MindMixer's Help Page.
Announcement Icon The announcement icon will alert you with a number of important announcements you have not viewed. Clicking the bullhorn will take you to the announcement center.
Search The search button will direct you to a page that allows you to search ideas on the site.
Can I change my account name?
No, when you create your username to use and administer your MindMixer site, that is the name you will use for the duration of your MindMixer usage. However, if you have accidentally misspelled your name or need it changed for an unusual circumstance, you can contact MindMixer support (support@mindmixer.com) and we will further assist you.
Why do I have to provide my birth year to create an account?
It is required by law that participants of MindMixer sites be at least 14-years-old. We ask that each new participant provide this information for verification so MindMixer can abide by the rules that have been set.
How do I change my selections on a survey?
You are able to adjust your answers on surveys and instant polls.
Please go to the site and login.
At the topic where you have submitted your selections, you'll see a message that thanks you for completing the topic.
If you have difficulty finding the topic, click your display name (or the Gear Icon), and click "View Profile", you view your recent activity and links to the topics and ideas you have contributed on.
Click on "Change Your Vote” this should reopen the survey and allow to adjust your answers.
When ready, click the submit button once again.
Feel free to add a comment at the bottom of the page.
When I click on the map it says there is no address.
If the place you're wanting to drop a pin is undeveloped, the mapping system may not have the coordinates listed in the database.
Try selecting an area on the edge of the space, as close as possible that does show in the database (like a street next to the space) and indicate the "real" location in your idea description. When zoomed out some on the map the "Pin" will still be reasonably accurate.