MindMixer Privacy Policy

Including for Users Outside the United States

Effective Date: May 15, 2026

MindMixer, a division of Social Assurance, LLC (“MindMixer,” “we,” “us,” or “our”), values your privacy and takes seriously the responsibility of safeguarding the information you share with us. This Privacy Policy describes our privacy practices in relation to information we collect through websites operated by us from which you are accessing this Privacy Policy, including www.mindmixer.com and all related websites, our applications and/or APIs, and online services (collectively, the “Domains”), through our social media pages (collectively, the “Social Media Pages”), and through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively with the Domains and the Social Media Pages, the “Site(s)”). “You” or a “user” refers to any individual who visits or otherwise uses the Site(s).

By using the Site(s), you accept and agree to the practices outlined in this Privacy Policy. If you do not agree with the data practices described here, please do not use our services. This Privacy Policy does not apply to any third-party applications or software that integrate with our services through our Site(s) (“Third-Party Services”) or to any other third-party products, services, or businesses.

1. What Types of Information Does MindMixer Receive From Its Users?

Personal Information

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including: name, title, company name, job function, areas of expertise, postal address, telephone number, email address, and content you post on our Site(s) (text, images, photographs, messages, comments, or any other content that is not your email address). It may also include transaction information — such as details about purchases, registrations, and billing — as well as usage information about how you interact with our Site(s).

If you submit Personal Information relating to other people to us or to our service providers in connection with the Site(s), you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Other Information

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. This may include browser and device information; information collected through cookies, pixel tags, and similar technologies; demographic information; and aggregated information. We use this information to facilitate operation of the Site(s) and for other purposes described below.

IP Address

Your “IP Address” is a number automatically assigned to the computer or device you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you access the Site(s), along with the time of the visit and the page(s) visited. Collecting IP Addresses is a standard practice across many websites, applications, and online services. MindMixer uses IP Addresses to calculate usage levels of the Site(s), help diagnose problems with our servers, administer the Site(s), and monitor the regions from which users navigate to our Site(s).

2. How Does MindMixer Collect Information?

Personal Information

We may collect Personal Information in a variety of ways, including:

  • Through the Site(s): When you request material, a brochure, or information; contact us; subscribe to a newsletter; sign up to receive member material; download content (e.g., free eBooks); register to use our Site(s); or enroll and set up an application platform and user account.
  • Offline: During phone calls with sales representatives or when you contact customer service.
  • Through You: When you voluntarily provide information such as your location, preferred means of communication, feedback, survey responses, or other correspondence. There is no legal obligation to provide us with Personal Information; any information you provide is given with your consent.
  • Information From Other Sources: To enhance our ability to provide relevant marketing, offers, and services, we may obtain information about you from joint marketing partners, social media platforms, and other third parties. Some of our Site(s) include interfaces that allow you to connect with social networking sites (each, an “SNS”). If you connect to an SNS through our Site, you authorize us to access, use, and store the information you have agreed the SNS may provide to us based on your settings on that SNS. You may revoke that access at any time by adjusting the applicable settings on the SNS.

Other Information

We may collect Other Information in a variety of ways, including:

  • Through Your Browser or Device: Most browsers and devices automatically collect information such as your computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version, and the name(s) of the MindMixer Site(s) you are using.
  • Through Cookies and Similar Technologies: Cookies and similar technologies may be used to collect Other Information. We use essential cookies to provide services through our Site(s); analytics and performance cookies to understand traffic and usage; and social media cookies when you share content using a social-media share button or action.
  • By Aggregating Information: Aggregated Personal Information does not identify you or any other user (for example, we may aggregate Personal Information to calculate the percentage of our users in a particular area code).

MindMixer also uses a web analytics service, currently Google Analytics, provided by Google LLC (“Google”). Google Analytics uses cookies and similar technologies to analyze how users use the Domains. The information generated about Domain usage (including your shortened IP address) is transmitted to Google. This information is used to evaluate visitors’ use of the Domain, compile statistical reports on Domain activity, and provide other services related to the Site and Internet use. For more information about Google Analytics, or to opt out, please visit https://tools.google.com/dlpage/gaoptout.

Disabling Cookies

You can typically remove or reject cookies through your browser settings. Follow the instructions provided by your browser (usually located within the “settings,” “help,” “tools,” or “edit” menu). Many browsers are set to accept cookies until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

If you do not accept our cookies, you may experience some inconvenience using our Site(s). For example, we may not be able to recognize your device, and you may need to log in each time you visit.

Pixel Tags

We may also use pixel tags (also known as web beacons and clear GIFs) on our Site(s) to track user actions. Unlike cookies, which are stored on your device, pixel tags are embedded invisibly on web pages. They help us measure the success of marketing campaigns and compile statistics about Site usage. Information collected through pixel tags is not linked to our users’ Personal Information.

Do Not Track Signals

Some internet browsers may be configured to send “Do Not Track” signals to the online services you visit. We currently do not respond to Do Not Track signals. To learn more about Do Not Track, please visit http://www.allaboutdnt.com.

3. How Does MindMixer Use Personal Information?

We may use Personal Information:

  • To operate, maintain, administer, and improve our Site(s).
  • To respond to your inquiries and fulfill your requests, including to track and administer services you have requested and to send you newsletters, updates, and other content about our applications.
  • To send administrative information, such as order confirmations or notice of license or subscription expiration.
  • To communicate with you, better understand your needs and interests, personalize your experience with the Site(s), and provide related customer service.
  • To send you marketing communications, including via email in compliance with applicable laws, that we believe may be of interest to you.
  • To personalize your experience on the Site(s) and applications by presenting products and offers tailored to you.
  • To provide support and maintenance for the Site(s), applications, and our services.
  • For our business purposes — such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing or modifying our Site(s) and services, sending service announcements, technical notices, updates and security alerts, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and operating and expanding our business activities.
  • As we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including those outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our Affiliates, you, or others; and (g) to pursue available remedies or limit damages we may sustain.
  • With your prior consent — for example, when you consent to participate in surveys, allow us to post your testimonial or endorsement on our Site(s), instruct us to take a specific action with respect to your Personal Information, or opt into third-party marketing communications.
  • We may also disclose or use aggregated or de-identified information for any purpose. For example, we may share aggregated or de-identified information with prospects, partners, or sponsors for business or research purposes.

4. How Will MindMixer Share Personal Information It Receives?

Information about our users is an integral part of our business. We share Personal Information only as described in this Privacy Policy.

Affiliates

We may disclose Personal Information to our Affiliates — including our parent company, Social Assurance, LLC, and its other divisions — for the purposes described in this Privacy Policy. Social Assurance, LLC is the party responsible for the management of jointly-used Personal Information.

Service Providers

We may share Personal Information with third-party service providers who perform services on our behalf, such as hosting, data analytics, payment processing, email delivery, customer service, and marketing. These providers are authorized to use Personal Information only as necessary to provide services to us and are contractually required to maintain appropriate safeguards.

MindMixer Social Media Pages

Personal Information may be disclosed by you through our Site(s), chat features, and profile pages where you are able to post information and materials. This information may appear in public ways — such as through search engines or other publicly available platforms — and may be “crawled” or searched by third parties. Please do not post any information that you do not want to reveal to the public at large.

Business Transfers

In some cases, we may buy or sell assets or businesses. In such transactions, user information is typically one of the business assets that is transferred. We may disclose Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Protection of MindMixer and Others

We may release Personal Information when we believe release is necessary or appropriate (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including those outside your country of residence; (d) to enforce or apply our terms of use and other agreements; (e) to protect our rights, privacy, safety or property, and/or that of you or others, and the operations of any of our Affiliates; (f) to protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity; (g) to pursue available remedies or limit damages we may sustain; and (h) to protect the rights, privacy, property, or safety of MindMixer, our employees, our Affiliates, our users, or any other person or entity. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Client Services

To meet our service commitments, we handle information as necessary and as requested by our clients who use our solutions. This is intended to satisfy our clients’ needs, provide requested services (including software updates), manage client and user relationships, offer customer support, and ensure compliance with relevant laws and regulations that govern us and our clients.

YouTube API Services

As part of our MindMixer offerings — particularly our Social Media Archiving Service — we may engage with YouTube API Services, facilitated by Google. This process involves the collection of data including, but not limited to, channel details, video titles, descriptions, and user comments. Your interaction with our Social Media Archiving Service is governed by YouTube’s Terms of Service (https://www.youtube.com/t/terms) and Google’s privacy policy. For insights into Google’s data management practices, please review the Google Privacy Policy at https://policies.google.com/privacy. If you have questions or concerns regarding your data in relation to YouTube API Services, please contact us.

5. How Does MindMixer Use and Disclose Other Information?

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use it for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information (for example, combining your name with your geographical location). When we do, we will treat the combined information as Personal Information for as long as it remains combined.

6. How Does MindMixer Secure Personal Information?

We have implemented organizational, technical, and administrative measures to protect Personal Information within our organization, including security controls designed to prevent unauthorized access to our systems. While we take reasonable steps to secure your Personal Information from loss, misuse, interference, unauthorized access, modification, and disclosure, no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is always some risk in sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel the security of your account has been compromised), please notify us immediately as set out in the “Questions, Concerns or Complaints” section below.

7. How Can I Correct or Remove Information About Me?

If you believe that any Personal Information about you that has been collected and stored by MindMixer is incorrect, or if you would like Personal Information about you removed from our systems, please notify us at info@socialassurance.com so we may consider and respond to your request in accordance with applicable law. You may also request access to your Personal Information by sending a written request to info@socialassurance.com.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable, subject to applicable law.

Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions you began prior to requesting such change or deletion.

8. For How Long Will MindMixer Retain My Personal Information?

We retain your Personal Information for the period necessary to fulfill the purposes for which it was collected and as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. What Choices Do I Have?

You can always opt not to disclose information. However, if you do, we may be limited in responding to your inquiry or providing services to you.

You may opt out of receiving marketing messages from MindMixer or our Affiliates by sending an email to info@socialassurance.com, or by using the unsubscribe or opt-out link in any marketing email. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of marketing-related emails, we may still send you important administrative messages.

10. Notice to California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), provides you with certain rights regarding your Personal Information. This section supplements the information above and applies only to California residents.

Categories of Personal Information We Collect

In the preceding twelve (12) months, we may have collected the following categories of Personal Information, as defined by the CCPA:

  • Identifiers (e.g., name, email address, IP address, account name).
  • Personal information categories listed in the California Customer Records statute (e.g., contact information, billing details).
  • Commercial information (e.g., records of products or services purchased).
  • Internet or other electronic network activity information (e.g., browsing history, interactions with our Site(s)).
  • Geolocation data (general location only).
  • Professional or employment-related information (e.g., job title, company).
  • Inferences drawn from any of the above to create a profile reflecting preferences and characteristics.

Sources and Purposes

We collect this information from the sources and use it for the business and commercial purposes described in Sections 2 and 3 above.

Sale or Sharing of Personal Information

MindMixer does not sell Personal Information for monetary consideration. We may “share” Personal Information for cross-context behavioral advertising purposes as defined by the CCPA in limited circumstances (e.g., through certain analytics or advertising cookies). You may opt out of such sharing as described below.

Your California Rights

Subject to certain exceptions, California residents have the right to:

  • Know what categories and specific pieces of Personal Information we have collected, used, disclosed, or shared.
  • Request deletion of Personal Information we have collected about you.
  • Request correction of inaccurate Personal Information.
  • Opt out of the sale or sharing of Personal Information.
  • Limit the use and disclosure of sensitive Personal Information.
  • Not be discriminated against for exercising your CCPA rights.

To exercise these rights, please contact us at info@socialassurance.com or by mail at the address listed in the “Questions, Concerns or Complaints” section below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf, subject to verification.

11. Third-Party Site(s)

The Site(s) may permit you to link to other websites through direct links or applications such as “share” or “like” buttons, and other websites may link to the Site(s). The information practices and content of those other websites are governed by their own privacy statements, not by this Privacy Policy. We encourage you to review the privacy policies of those other websites, services, and applications to understand how your information may be collected and used.

12. Sensitive Information

We ask that you not send us, or disclose, any sensitive Personal Information (e.g., Social Security numbers, government-issued identification numbers, financial account information, or health information) on or through the Site(s) or via other means, except where specifically requested.

13. Children’s Privacy

Our Site(s) are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13 without verifiable parental consent, we will delete that information as soon as possible. If you believe a child under 13 may have provided us with Personal Information, please contact us using the information below.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will communicate the change in a reasonable manner, which may include posting a notice on our web page or blog, a specific announcement on this page, and/or posting the updated Privacy Policy here.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Site(s) (or as otherwise indicated at the time of posting). Your continued use of the Site(s) and/or our services after the posting of any modified Privacy Policy indicates your acceptance of the modified terms.

15. Questions, Concerns or Complaints: Contact Us

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact us by email at info@socialassurance.com or by mail at:

Social Assurance, LLC
Attn: Privacy – MindMixer
PO Box 80563
Lincoln, NE 68501

Because email communications are not secure, please do not include credit card information or other sensitive information in emails to us.

MindMixer takes any privacy complaint seriously, and any complaint will be assessed by an appropriate person with the aim of resolving the issue in a timely and efficient manner. We request that you cooperate with us during this process and provide any relevant information we may need.

16. For Users Outside of the United States

MindMixer (and our parent company Social Assurance, LLC, and all Site(s)) is headquartered in the United States. Your information, including Personal Information that we collect from you, may be transferred to, stored at, and processed by us, our affiliates, and other third parties outside the country in which you reside — including, but not limited to, the United States — where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Policy.

References to “Personal Information” in this Privacy Policy are equivalent to “personal data” as governed by European Union (and United Kingdom) data protection legislation. We use the safeguards described below when MindMixer transfers personal information originating from the European Economic Area (“EEA”), the United Kingdom, or Switzerland to other countries not deemed adequate under applicable data protection law.

Controller

Social Assurance, LLC is the controller of your personal information for purposes of European and United Kingdom data protection legislation. See the “Questions, Concerns or Complaints” section above for contact details.

Legal Bases for Processing Personal Information

We only use your personal information as permitted by law. The legal bases on which we rely include:

  • To provide our services. Processing is necessary to perform the contract governing our provision of the services or to take steps that you request prior to signing up.
  • To communicate with you, create aggregated or de-identified information, and for compliance, fraud prevention, and safety. These processing activities constitute our legitimate interests. We consider and balance any potential impact on you (positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).
  • To comply with the law. Processing is necessary to comply with our legal obligations.
  • With your consent. Where we rely on your consent, you have the right to withdraw it at any time in the manner indicated in this policy or by contacting us at info@socialassurance.com.

Use for New Purposes

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and where the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

Your Rights

European and United Kingdom data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

  • Opt-out. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails.
  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You can submit these requests by email to info@socialassurance.com or to our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction.

Cross-Border Data Transfer

Whenever we transfer your personal information out of the EEA, the United Kingdom, or Switzerland to countries not deemed by the European Commission (or the UK government, as applicable) to provide an adequate level of personal information protection, the transfer will be based on one of the following safeguards recognized as providing adequate protection for personal information, where required by applicable data protection legislation:

  • Standard Contractual Clauses approved by the European Commission (and the UK’s International Data Transfer Addendum or International Data Transfer Agreement, where applicable) that impose data protection obligations on the parties to the transfer.
  • For transfers to entities in the United States, reliance on the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework, where such entities are certified under the applicable framework.
  • Other legally recognized transfer mechanisms, such as binding corporate rules or derogations permitted under applicable law.

Please contact us by email at info@socialassurance.com if you would like further information on the specific mechanism used by us when transferring your personal information out of the EEA, the United Kingdom, or Switzerland.