Are you seeing messages in your agency’s Facebook business page’s inbox from users like: “Guest 5837” or “Guest 3588?” You’re not alone. It’s part of a new feature rollout from Meta that’s, so far, leading to an uptick in spam messages for many business pages. Here’s what’s going on and how to respond and/or adjust […]
Storytelling undoubtedly influences public perception and there’s arguably no better way to engage community members than through social media. But whether you’re a communications team of one or a large group of agencies, collaboration is the key to great social media content and storytelling. It starts with the way you capture and share stories, photos, […]
Have your social media pages been hit by a bunch of spam? Accounts commenting on your posts about cryptocurrency, investment offers, or even your page being temporarily disabled? This can certainly be annoying, but it’s also an issue for your organization’s credibility. Here’s how to get notified when spam hits your page and what to […]
Social media platforms offer governments and the many offices and entities they include unprecedented opportunities to engage their communities, build trust, and highlight the vital work they do. But how, exactly? Governments must center their content on stories. Real stories about real people–out in the field making a real impact. If you’re hitting a wall […]
Instagram has officially rolled out a new update that allows accounts to add up to five clickable links to the bio section on their main profile. These links remain stagnant within the bio until they’re updated, allowing users to provide quick (and now ongoing) access to links pertinent to their content, brand, or a specific […]
If you’re running into issues accessing your Facebook business profile, it may be because your business page is not properly associated with the page editors and admins who run it. Our in-house support team at MindMixer has seen a number of business accounts experiencing this issue lately–that is, admin users are unable to access their […]
On Thursday, July 6th, 2023, Threads, Instagram’s text-based conversation app, dominated the top spot as the most downloaded free app on Apple’s App Store. Within a mere seven hours of its launch, Threads amassed 10 million sign-ups. By Thursday morning, the user count had skyrocketed to 30 million and a day later, 70 million, comprising […]
Summer is just around the corner. If you’re struggling to keep your social media channels fresh with fun content–fear not! MindMixer is here to help cities, municipalities, bureaus, and departments keep things interesting and engaging all summer long. Here are 10 social media content ideas to simmer on this summer. 1. Summer Events What’s on […]
Meta made an update last week that impacted the way video content is posted and served to users. If you’re using MindMixer’s social media management platform to manage content workflows and publish directly to social channels, no need to worry–we’ve got you covered (more on that below). Here, we’ve broken down what this development means […]
When it comes to helping government agencies collect, curate, and share marketing content across channels–Social Assurance for Government has your back. The latest Social Assurance app update is to our core software offering, a robust software platform that helps communications and marketing teams collaborate and execute seamlessly. Today, we rolled out a significant update to […]
