Government Social Media Task & Project Management Launch Event
Social Assurance’s Ben Pankonin welcomes October Social Media for a special Q&A session on community management and moderation.
Category: Uncategorized
Answers to Common Questions about Government Social Media Moderation
Moderators of government social media pages know: engagement sounds great in theory, and certainly you want people to see and care about your organization’s social media content–but things can go south. It can be extra challenging to filter and respond to inbound comments, trolls, and the like. Between regulations and compliance, many government offices find […]
Instagram’s New Grid Updates: What Government Social Media Managers Need to Know
When creating content, it’s best practice to ensure your posts are sized correctly for the social media platform you’re publishing to. Instagram is gradually phasing out its iconic 1:1 grid in favor of a more creator-friendly 4:5 ratio. With the growing popularity of reels and the influx of vertical (non-video) content on the platform, this […]
Which Social Media Channels Should Cities, Historic Sites & Other Government Offices Be On?
Wondering which social media channel(s) make sense for your government office or agency? Here we break down social media by channel, outlining the pros and cons of maintaining a regular presence on each.
Downloadable Resource: Social Media Moderation Policy Template
A downloadable resource to save time and cover your bases in crafting an official Social Media Moderation Policy for your government agency.
Webinar: Managing Moderation & Engagement for Government Social Media Pages
Social Assurance’s Ben Pankonin welcomes October Social Media for a special Q&A session on community management and moderation.
Social Media & Content Marketing Tips for Compliance & the Summer Games
Navigate Olympic marketing restrictions safely. Learn what you can and can’t post during the Summer Games blackout period.
Five Tips for Handling Comments & Engagement on Government Social Media Pages
Social media engagement can be a bit complicated for government pages and the public sector in general. You want to reach and engage citizens and people outside your community who may be interested in your city, organization, or the work you do. You want to be a source of credible information and updates. You want […]
Downloadable Resource: Outcome-Based Topic Tree for Content Planning
A downloadable resource featuring post ideas for government and public sector social media content creators based on bigger-picture outcomes.
Webinar: Aligning Government & Public Sector Social Media Content with Strategic Priorities
In this webinar, hear from social media experts Ben Pankonin and Jordyn Swanson as they offer a range of tips and best practices for planning, sourcing, executing, and archiving social media content for government agencies.
Downloadable Resource: Social Media Image Size Guide
This guide offers up to date sizes and design tips for creating better visuals across various social media platforms.
Downloadable Resource: Quick Guide for Sourcing Social Media Photos, Videos & Content
The guide walks through four simple steps that make it easy to source content from field teams, on-site employees, and others across your organization.
6 Strategies for Better Government Social Media Management
Whether there is a small-but-mighty team behind your government social media pages or multiple offices with far-reaching field teams, getting a handle on access, content, and public engagement can be a challenge. Your pages need to be secure and well-managed. Your content needs to be timely, effective, and informative. Policies and procedures on the legal […]
Webinar: Efficient, Effective Social Media Content for Governments
In this webinar, hear from social media experts Ben Pankonin and Jordyn Swanson as they offer a range of tips and best practices for planning, sourcing, executing, and archiving social media content for government agencies.
How to Flag Concerning Social Media Posts Based on Keywords
It’s perhaps more crucial than ever for government agencies large and small to know what people are saying on social media. It’s easier than ever thanks to social media management tools and keywords monitoring functionality from tech brands serving these types of regulated industries. Social Assurance for Government–the sector’s leading provider of social media management […]