Wondering which social media channel(s) make sense for your government office or agency? Here we break down social media by channel, outlining the pros and cons of maintaining a regular presence on each.
A downloadable resource to save time and cover your bases in crafting an official Social Media Moderation Policy for your government agency.
Social Assurance’s Ben Pankonin welcomes October Social Media for a special Q&A session on community management and moderation.
Social media engagement can be a bit complicated for government pages and the public sector in general. You want to reach and engage citizens and people outside your community who may be interested in your city, organization, or the work you do. You want to be a source of credible information and updates. You want […]
A downloadable resource featuring post ideas for government and public sector social media content creators based on bigger-picture outcomes.
In this webinar, hear from social media experts Ben Pankonin and Jordyn Swanson as they offer a range of tips and best practices for planning, sourcing, executing, and archiving social media content for government agencies.
This guide offers up to date sizes and design tips for creating better visuals across various social media platforms.
The guide walks through four simple steps that make it easy to source content from field teams, on-site employees, and others across your organization.
Whether there is a small-but-mighty team behind your government social media pages or multiple offices with far-reaching field teams, getting a handle on access, content, and public engagement can be a challenge. Your pages need to be secure and well-managed. Your content needs to be timely, effective, and informative. Policies and procedures on the legal […]
In this webinar, hear from social media experts Ben Pankonin and Jordyn Swanson as they offer a range of tips and best practices for planning, sourcing, executing, and archiving social media content for government agencies.
It’s perhaps more crucial than ever for government agencies large and small to know what people are saying on social media. It’s easier than ever thanks to social media management tools and keywords monitoring functionality from tech brands serving these types of regulated industries. Social Assurance for Government–the sector’s leading provider of social media management […]
Are you seeing messages in your agency’s Facebook business page’s inbox from users like: “Guest 5837” or “Guest 3588?” You’re not alone. It’s part of a new feature rollout from Meta that’s, so far, leading to an uptick in spam messages for many business pages. Here’s what’s going on and how to respond and/or adjust […]
Storytelling undoubtedly influences public perception and there’s arguably no better way to engage community members than through social media. But whether you’re a communications team of one or a large group of agencies, collaboration is the key to great social media content and storytelling. It starts with the way you capture and share stories, photos, […]
