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Hot Topics in Government Social Media: What’s Working, What’s Not & What’s Next

May 27, 2026 at 1:30 p.m. CT

Government social media is evolving quickly—and expectations from communities have never been higher. In this timely webinar, we broke down the hot topics shaping how public sector organizations communicated on social media.

From must-follow best practices to the non-negotiables every agency needed to have in place, this session covered what was top of mind for government communicators at the time. Attendees also received practical, real-world solutions to some of the biggest challenges agencies faced, including planning and managing content across multiple pages and channels, sourcing photos from others, community management and First Amendment concerns, managing workflows and approvals, and more.

The webinar featured a fast-paced, insight-driven conversation with takeaways attendees could implement right away, designed specifically for government communicators.

Whether participants were refining their strategy or starting fresh, they left with clear, actionable ideas to strengthen their social media approach and better connect with their community.

Key Takeaways

  • Non-negotiables for government social media systems and processes–so your team stays compliant, consistent, and confident
  • Strategies for managing multiple accounts and workflows without confusion or burnout
  • Smarter ways to source and scale content by engaging internal teams
  • Real-world approaches to community management, including navigating public comments and First Amendment considerations